Coursera course offer

• Business
• Computer science
• Data science
• Information Technology
• Language Learning
• Management

Soft skills:

• Communication and collaboration in the workplace (e.g. emotional intelligence; effective conflict resolution; supportive teamwork; public speaking; networking)

• Learning skills and methods (e.g. self-directed learning; application of acquired knowledge in practice; peer learning)

• Self-organization and time management (e.g. effective use of personal resources for a productive workday; stress resilience)

• Creativity and innovation in the professional environment (e.g. design thinking, creativity in the business environment).

• Not less than 4 hours per day every working day for a person who has been granted the status of unemployed or job seeker.
• Not less than 5 hours per week for employed and self-employed persons.

The minimum learning duration is 20 hours!

• For a person who has been granted the status of unemployed or job seeker, it is 4 months within a year.
• For employed and self-employed persons, it is 6 months within a year.

• To start training in accordance with the training period specified by the Agency.
• To respect the training intensity.
• To complete the training within the specified period and receive a certificate.
• To inform the Agency in a timely manner about changes in the training process, but no later than the specified training period.

In case of failure to comply with the obligations, the client will not be eligible for further service for 12 months.

• Temporary incapacity for work (such as illness).
• Caring for a sick child.
• Attendance due to having been summoned to investigative institution, prosecutor’s office, or court.
• Temporary halt for up to two days due to the death of a first-degree relative (parent, child) or spouse.
• Other objective circumstances beyond the client’s control, provided that information is submitted to the SEA.

1. How to register on  Coursera platform?

2. When you receive access to the learning license in your email, by clicking on the blue “JOIN” button, you will be offered to:

   Since the license is assigned to a specific email, it is important that the e-mail specified in the application form and the Coursera registration e-mail are the same.

   • Create a personal Coursera profile, if you do not have one yet (you must specify your first and last name and email, password);
   • Log in to your existing profile.
3. The learning period specified on the platform differs from the duration of the learning period specified by the SEA. How long should I study?

   • The SEA calculates the learning period according to the status of the person and the intensity of learning, the learning period is sent to each participant individually by e-mail. You are informed about the duration of the learning period by the SEA!

4. How can I tell how many courses are in the program I have chosen?

   • Clicking on a specific program opens more detailed information about the program content and how many courses it contains.
   • When granting a study license, the SEA indicates whether the participant has applied for an individual course or a collection of several courses. If the program name contains the word “Specialization” or “Professional certificate”, this means that the program has more than one course. At the end of the study, you must receive a final certificate for all included courses.
5. I have mastered several modules, why did I not receive a certificate?
   • On the Coursera platform, information is structured as follows:

     • The training period is calculated taking into account the status and training intensity of each training participant. If the training participant has completed the training within the prescribed period, this indicates that the minimum training intensity has been met.

     • Specializations and Professional Certificates - large-scale programs consisting of several courses. Certificates are issued for all completed individual courses, as well as a joint certificate with a completed Specialization for a Professional Certificate.

   • For example, the program “Introduction to Business Specialization” includes 3 courses, one of which is “Essentials of Management and Strategic Planning”. This course has 4 modules - “What is management”; “Difference between management and leadership”; “Strategy: what it is and how it can help your business”; “Strategic planning to grow your business”.”

6. Technical problems arise during training and it is not possible to continue learning, what to do?
   • By clicking on your profile on the platform, the “Learner Help center” section appears, where you can search for recommendations for solving the situation by topic.
   • Each course has a discussion section, perhaps someone has already asked about a similar problem and a solution is available.
   • If you do not receive an answer after contacting the Help center, you should inform the SEA specialist with whom you have been in contact about the program.
7. The final certificate is not available at the end of the training, what to do?
    
   • You should contact the Learner Help center and ask for an explanation.
   • Sometimes the certificate is not available because the training has not been fully completed - the final work has not been submitted for assessment, or another training participant has not been assessed.
8. Can I start studying before I have been issued a license?

   • The SEA implements training on the Coursera platform through a free license and there is no need to pay for the training. If the training participant has not waited for access to the license in the prescribed manner and paid Coursera for the subscription, the SEA does not reimburse these funds.

9. During the training, I realized that I want to study other courses, what should I do?
   • The program that was indicated in the application form must be completed within the training period. The program can be specified until a license is granted, as soon as access to the license is granted, the program cannot be changed.
10. How is my training intensity checked – if  I study 4 hours a day or 5 hours a week?
    • The training period is calculated taking into account the status and training intensity of each training participant. If the training participant has completed the training within the prescribed period, this indicates that the minimum training intensity has been met.